Over the years, we've introduced numerous online resources to help address the most common issues confronting our customers. Whether it's our Support Center (including our online Knowledge Base and Code Central), Online Documentation, and Peer-to-Peer Forums... we've done our best to document our products and publish relevant technical content so you can get up to speed with our tools in the shortest possible time.
If you've used these online resources in the past, you'll know that up to now, we did not have a centralized search mechanism. For instance, if you wanted to search our Support Center, you'd use the following:
...If you wanted to search our Peer-to-Peer Forums you'd use:
...And if you wanted to search our site/online documentation, you'd use:
Obviously, this approach is not the most efficient way in which to search for information. In fact, the process is so cumbersome that many users ignore it altogether.
Out with the Old and In with the New
As of today, we've launched a new Search Service, which is designed to query all of our web resources so you can obtain answers to your questions in seconds! This service uses significantly improved search logic to guarantee the most relevant results possible.
How to Improve Your Search Results (not that you don't already know this)
Use a wildcard like partoftheword* to obtain results including all words with the specified letters.
Use quotes like "find this" to get results including the specified phrase as is.
Please note that this is the first step in a number of planned major updates for our existing web services and as such, we're eager to hear from you. Feel free to forward your thoughts to us by email at support@devexpress.com or leave a comment here on this blog post.