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March 2009 - Posts

  • Collaborating with your coworkers – the DevExpress way

         

    In this post I’ll tell you how to get the most of the Support Center when you need to share your questions with your team members.

    If you are a part of a development team that uses DevExpress products, you would certainly want to see any issues your coworkers may have had when working with our products. One way is to handle a database of Support Center issue IDs in some form internally to your organization. That would certainly work, but what happens if an issue were marked as Private since it contains information no one outside of your company should have access to?

    Well, we've got an easy solution for you. Just check the “Issues Posted by Colleagues” section of your Support Center account:

    SCTeamIssues

     SCTeamIssuesOpenedBy

    The only problem you may find is that not all developers are properly registered with licenses via the “Manage & Assign Licenses” section of your master account. Should you have any difficulties in adjusting your developer licenses, don’t hesitate to contact us at registration@devexpress.com.

  • Want to learn eXpressApp Framework basics quickly? Use our FAQ!

         

    Thanks to Mary, our lead tech writer in the eXpressApp Framework Team, and Dennis, our genius young support engineer :-), we have recently published a cool resource for the eXpressApp Framework. It’s called simply: FAQ!

    This is not yet a part of the regular eXpressApp Framework, but if you like this resource, we’re ready to include it.

    If you think it makes sense to outline any specific topic in the FAQ or add a missing resource to any of the existing sections, you’re welcome to submit your ideas to the Support Center.

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