Case Study: Helpdesk Web Application Moves to ASP.NET

ASP.NET Team Blog
15 January 2009

s_webKB Rewriting an 8 year old website from classic ASP to ASP.NET is not easy. So when Gritware.com chose to upgrade their flagship helpdesk software, they had one key goal in mind: performance.

With over 800 customers around the world, they needed a solid grid as the backbone for the project rewrite. And after comparing other grid options, Todd Hoese from Gritware, discovered the ASPxGridView. Here Todd describes how he chose DevExpress:

I tested it with a database table of around 5000 records and it took too long to load. I then did some more online searching and came across the Developer Express ASP.NET control suite. The DevExpress ASP.NET Grid Control passed my benchmark tests with flying colors. Not only did I get the grid I was looking for – I also got a ton of other controls to compliment it.

The move to ASP.NET gave Todd the ease of application maintenance. The DevExpress ASP.NET controls gave him the functionality, speed, styling, shorter release cycle and the inspiration to start new ASP.NET projects.

Read the full Gritware case study here:

http://www.devexpress.com/Home/DeveloperStories/Gritware/

If you're interested in seeing a demo version of this site, feel free to contact Todd from the Gritware site:

http://www.gritware.com/Web_Help_Desk_Software.aspx

3 comment(s)
Anonymous
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15 January, 2009
Todd Hoese
Todd Hoese

There is now a online demo of this application.  It has recently been updated (including the lastest Dev Express binarys).  

The save settings features are disabled but your can now play around with the web application without having to install it locally.

www.gritware.com/.../mtweb.aspx

5 February, 2009
Mehul Harry (DevExpress)
Mehul Harry (DevExpress)

Nice, Thanks for update and demo site Todd!

5 February, 2009

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