I thought I would just point out a few of my posts from the past --
raising them into your consciousness, as it were -- because they are still
just as relevant today as when I posted them initially. I'm also told
by our client services department that they reference some of them to
callers so I'm guessing newcomers to my blog would benefit too.
These posts aren't about our products per se, but more about how we do
business, our policies, what you can expect from us, and so on.They're in reverse order of posting.
snake oil: please don't buy a product based on its possible or putative future features but on its value to you right now.
is a layer cake healthy?: discussing our licensing policy and how to
limit the money you pay us by layering your application. Uh, hang
I compare thee to a summer's day?: we don't publish comparisons. Here's some logical reasons, but really it's about ethics.
Occupants of Interplanetary Craft: how to get in touch with me.
Fix? Won't Fix!: a discussion about how we flag issues in Support Center (note that
the product versions I talk about as examples in here are very old).
(expletive) support!": why you will sometimes get requests for a
sample program that reproduces the issue you're talking about.
changes: a necessary evil; why we have them, and how we endeavor to reduce them.