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Glancing back...

Visual Studio 2017 launch: our products are ready, are you?

Today, March 7, is a big day in the Microsoft developer world: Visual Studio 2017 has been released. So, where does DevExpress stand with regard to our .NET products? Will we be ready? Will you be able to download VS2017 on Day One and use your favorite...

Posted Mar 07 2017, 09:00 AM by Julian Bucknall (DevExpress) with | with 12 comment(s)

Filed under: support, launch, VS2017

Using Visual Studio 2017 RC with DevExpress: some caution needed

As I posted yesterday , the newly published DevExpress Universal v16.1.8 supports the Release Candidate for Visual Studio 2017. VS2017 RC is a pretty stable release; however, you should be careful: this is still a beta and you may encounter issues as...

Posted Nov 17 2016, 02:28 PM by Julian Bucknall (DevExpress) with | with 2 comment(s)

Filed under: support, beta, VS2017

Quick Licensing FAQ

I received a pre-sales email today that had more than 20 questions about various aspects of purchasing and licensing our products. Since it took me a little while to reply to it, I thought I'd justify the time spent by posting it here as a kind of...

Posted Sep 21 2009, 08:34 PM by Julian Bucknall (DevExpress) with | with 6 comment(s)

Filed under: support, licensing, install

Support by Twitter

Something happened this afternoon that, although unremarkable on its face, wouldn't have worked without a couple of new technologies. I was monitoring my Twitter stream when I saw that one of our customers was having a problem with the new code issues...

Posted Apr 03 2009, 05:03 PM by Julian Bucknall (DevExpress) with | with 14 comment(s)

Filed under: support, Twitter

A request for simple example programs

I got a worried call from support this morning. In essence a customer had provided his entire application solution as an example program to reproduce a bug and they wanted a nice way (British, with a cup of tea and a ginger biscuit?) to turn his offer...

Posted Jan 08 2009, 09:04 AM by Julian Bucknall (DevExpress) with | with 19 comment(s)

Filed under: support

Our oldest, but very active, customer

Dennis in our support team IMed me yesterday in some excitement. "We have the oldest customer!" was the message. I asked for more details. Dennis pointed me to Q180012 . I'll quote: ...born April 27, 1927. I'm a veteran of 3 wars and...

Posted Jul 31 2008, 03:34 PM by Julian Bucknall (DevExpress) with | with 9 comment(s)

Filed under: support

Getting your fix: the DevExpress way

We've recognized for a while that there's a minor flaw in how we disseminate fixes to our products. Sure, the primary method of doing so is to issue a new release, either minor or major, but sometimes it's necessary to post an intermediate...

Posted Jul 10 2008, 01:08 PM by Julian Bucknall (DevExpress) with | with 12 comment(s)

Filed under: support

Code Central is here!

Over the past two or three months we've been implementing a new feature of our Support Center web site that we're calling Code Central. We've been dropping hints for a little time while we've been testing it internally, but it's come...

Posted Jul 10 2008, 10:52 AM by Julian Bucknall (DevExpress) with | with 21 comment(s)

Filed under: support, Code Central

Bug reporting and tracking

There's a new website in town, one that's a grand experiment in community involvement in bug reporting and tracking. The site is being run by Long Zheng and is named Windows UX Taskforce . He (and many others for that matter) noticed that although...

Posted Jun 13 2008, 03:29 PM by Julian Bucknall (DevExpress) with | with 6 comment(s)

Filed under: support

Trials and tribulations

I had a long conversation with a potential customer this morning about our documentation. And no, this post is not about said potential customer nor about our documentation. It's about your evaluating our .NET products and especially you finding out...

Posted May 05 2008, 01:03 PM by Julian Bucknall (DevExpress) with | with 1 comment(s)

Filed under: support, evaluations, documentation

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Visual Studio 2017 launch: our products are ready, are you?

Using Visual Studio 2017 RC with DevExpress: some caution needed

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Support by Twitter

A request for simple example programs

Our oldest, but very active, customer

Getting your fix: the DevExpress way

Code Central is here!

Bug reporting and tracking

Trials and tribulations