Planes, Trains, and Product Names

Thinking Out Loud
22 March 2008

Every once in a while, we receive a question from a bewildered customer asking us what they receive when they buy a product from us. My hope with this post is to clarify some of the more common questions we receive.

Products for Visual Studio .NET

First, I thought I came up with a real clever name for our .net package - DXperience. Turns out, people have a hard time pronouncing it. It's actually pronounced "The Experience"

DXperience is a bundled package of products. It comes in 4 versions.

  • DXperience Universal
  • DXperience Enterprise
  • DXperience Professional
  • DXperience ASP.NET

The following web page describes what you pay and what you get in return for each of the products listed above. http://www.devexpress.com/Products/NET/DXperience/editions.xml

In addition to these bundled offerings, you can purchase nearly all of our .NET offerings individually. For instance, you can purchase the XtraGrid along with XtraReports if those are the only product you plan on using.

Our website contains detailed information on each product and/or suite we offer. If you want to know what is included with a given product library, simply visit the appropriate product web page. The following is the product page for the XtraGrid - http://www.devexpress.com/Products/NET/WinForms/XtraGrid/

If you navigate to the specifications/pricing page (use the navbar on the left hand side of the page), you'll see that when you purchase the XtraGrid Suite (either individually or as part of a DXperience bundle) you will have access to over 50 controls. The page also lists pricing - the XtraGrid is available for $399.99 with source code and $299.99 without source code.

The Subscription Model

All DevExpress Visual Studio .NET products are sold based on a subscription model. All this means that when you purchase one of our products, you receive 12 months of free updates from the date of purchase...be it a minor service update or a major new version. After the 12 month period and at your discretion, you can "renew" the subscription and receive another 12 months of free updates. If you choose not to renew...no problem...you can continue using the last version you obtained or are eligible to use. The 12 month time frame is merely for new versions/updates and has no relevance to rights of use (as long as the EULA is not violated).

I have to admit, the term subscription can be a bit confusing...some of our competitors dont sell individual products as we do and only sell bundles. These bundled products are given the generic label of a "subscription." In our model, subscription is a term used to describe the method by which we issue new versions and whether a person is entitled to that new version. DXperience is a bundle of products (be it for WinForms, ASP.NET, etc)...and it is sold as a subscription. XtraGrid Suite is an individual product library (contains over 50 controls)....and it is also sold as a subscription.

Royalties

This one is real simple...We dont charge royalties. If you abide by the terms of the EULA, you never have to worry about royalties or ridiculous per server deployment costs.

More info on licensing/royalties can be found here: http://www.devexpress.com/Support/LicensingFAQ.xml

Products for Delphi/C++Builder

Our VCL product line is a bit different than our .NET product line. When you purchase an individual product, like the ExpressQuantumGrid, you receive the current shipping version. If at a later time we release a new version, you can upgrade to the new major version. As an example, we just released a new version of the ExpressNavBar. If you own an existing license, the cost to renew that product was $29.99. Minor service updates for a given product version are provided to you automatically.

As many already know, we do have a VCL product bundle - it is called the VCL Subscription. It works just like our DXperience bundles and it is based on a subscription model.

Finally, in our VCL product line, we offer 2 other non-subscription bundles....one is the ExpressPack (a combo of the QuantumGrid and ExpressBars) and the QuantumPack. Though product bundles, these 2 products are not sold based on the subscription model.

Hope that makes things a bit more clear...

 

 

11 comment(s)
Anonymous
Aju Peter

We have purchased "Dev Express Inc.NET 2005" suite for winforms. Are we eligible for purchasing "ASPxTreelist" at upgrade price? Also, we have not created a "MyDevExpress" account. Who can help us in these aspects?

aju@wrenchsolutions.com

26 June, 2008
Ray Navasarkian (DevExpress)
Ray Navasarkian (DevExpress)

If you bought the winforms products, then there is no "upgrade" price to ASP.NET products - write to clientservices@devexpress.com for clarification

2 July, 2008
masoud mohajer
masoud mohajer

Thanks

16 August, 2008
Anonymous
markus

I am planning to buy a couple of VCL Suites in near future, but it's very probable to go for the VCL Subscription (which "include" the above suites) in a month or so. Is there an "upgrade" option or I should pay for the individual Suites and then later pay for the full Subscription?

4 November, 2008
Anonymous
Marvin

Hi, I'm from Colombia, I wonder how much of a business license for the controls. NET desktop and web aspx.

Can someone send me the price to mail mcadavid@tsgroup.com.co

20 February, 2009
Lukasz Rutkowski
Lukasz Rutkowski

In case if in the last version of the product (I am entitled to) there is bug, then can I download and use the fix (but the fix was published after my subscription expired).

24 May, 2009
Anonymous
Marcelo Abuchain

Como faço para adquirir o DevExpress?

Portuguese... OK?

Atenciosamente.

29 July, 2009
A602298
A602298

What component include in xtragrid suit

18 September, 2009
Igor Sugnach
Igor Sugnach

You plan to make as soon as possible in

"ExpressLayout Control" creations in real time items DBEdit and uses DataSet ?

In this case I would purchase at once this "ExpressLayout Control"

And I know many people in Russia which too are ready to purchase your product with this function.

19 December, 2009
Anonymous
Imtiaz

Our company bought two developer license for two developer. One developer left and a new developer joined. How we can reuse the left developer's license? New developer got new email address. What is the way to update old email address to new email address?

15 March, 2010
Michael Simmler
Michael Simmler

What should I do when I want to move the licence from one computer to the next?

20 March, 2010

Please login or register to post comments.